Contact Us | Bio Peptides Lab

Contact Bio Peptides Lab

Our dedicated support team is available to assist with all your research peptide inquiries. As fellow researchers, we understand the importance of timely, accurate information to keep your work moving forward.

Expert Support for Your Research

For all inquiries, please contact our support team directly at:

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Primary Support

info@biopeptideslab.com

Typically responds within 10 minutes

For all general inquiries, order questions, and technical support

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Regional Support

US Clients: Florida-based team

EU Clients: Slovakia-based team

Dedicated regional support for shipping and logistical questions

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Payment Support

After placing your order, email us with your order number and preferred payment method

We accept Apple Pay, Zelle, IBAN, Revolut, and Bitcoin (with 10% discount)

How We Can Assist Your Research

Our team of research specialists is here to support all aspects of your work:

  • Product Specifications: Detailed information on peptide purity (99% verified), storage requirements, and handling guidelines
  • Order Process: Assistance with order placement, payment confirmation, and tracking information
  • Global Shipping: Guidance on delivery timelines (2-3 days US/EU, 3-7 days worldwide) and carrier options (UPS, FedEx, etc.)
  • Payment Options: Support with Apple Pay, Zelle, IBAN transfers, Revolut, or Bitcoin payments
  • Compliance Information: Clarification on research-use-only policies and regulatory guidelines
  • Bulk Orders: Custom pricing and logistics for wholesale or large-volume research requirements
  • Technical Guidance: Research application support and best practices from our expert team

Get the Answers You Need

Contact us today and experience our commitment to supporting scientific advancement through responsive, expert service.

Email Our Support Team

We respond to all inquiries within 10 minutes during business hours