Frequently Asked Questions
Find answers to common questions about our research peptides, ordering process, shipping, and compliance. As a researcher-founded company, we're committed to providing clear, accurate information to support your work.
About Bio Peptides Lab
Bio Peptides Lab is a trusted supplier of high-purity research peptides, founded over five years ago by researchers who identified a need for reliable, quality-controlled compounds. We ship worldwide from our facilities in Florida, USA and Slovakia, EU.
All our products are lab-tested to ensure 99% purity and are intended strictly for laboratory research purposes only.
Our products are available exclusively to qualified researchers, laboratories, and scientific institutions for research purposes. All customers must comply with applicable local, state, and federal regulations regarding research chemicals.
No. All products from Bio Peptides Lab are for laboratory research purposes only. They are not intended for human or veterinary consumption, medical use, or any other application outside of controlled research settings.
Ordering & Payment Process
Our streamlined ordering process ensures efficiency:
- Place your order on our website
- Email your order number and preferred payment method to info@biopeptideslab.com
- Our team will respond instantly with payment instructions
- Once payment is confirmed, your order is dispatched the same day with tracking details provided
We offer multiple secure payment options:
- US Clients: Apple Pay, Chime, Zelle
- European Clients: IBAN Transfer, Revolut
- Global Clients: Bitcoin (BTC) with a 10% discount
Orders can be modified or canceled only before shipment processing begins. Please contact us immediately at info@biopeptideslab.com with your order number, and we'll assist you promptly.
We typically respond within 10 minutes
Shipping & Delivery
We operate distribution centers in Florida, USA and Slovakia, EU to ensure efficient global delivery. We ship to researchers worldwide.
We guarantee fast delivery to keep your research on schedule:
- US & European Clients: 2-3 business days
- Rest of World: 3-7 business days
Orders are dispatched the same day once payment is confirmed.
We partner with major global and local carriers including:
- UPS, FedEx, GLS, TNT, World Courier
You can request a preferred carrier by adding a note to your order during checkout.
Yes, we ship to PO Boxes and local pickup locations for added convenience. No signature is required upon delivery for these destinations.
Product Quality & Compliance
All our research peptides are lab-tested to ensure 99% purity. We maintain rigorous quality control standards to provide researchers with reliable, consistent compounds.
Yes. All products are compliant with regulations for research chemicals and are sold strictly for laboratory research purposes. We operate in full compliance with international regulations governing research materials.
You can view our complete compliance and safety disclaimer here.
Important: By purchasing from Bio Peptides Lab, you certify that you are a qualified researcher and agree to use our products solely for laboratory research in compliance with all applicable laws.
Still Have Questions?
Our support team of research specialists is here to help with any additional questions about our products, processes, or compliance requirements.
Contact Our Support TeamWe respond to all inquiries within 10 minutes during business hours